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    <title>ZERO:MANY — Insights</title>
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    <description>Practical writing on products, platforms, internal systems, and growth from Zero to Many, LLC.</description>
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      <title>From Spreadsheet to Platform: When Custom Software Starts Making Sense</title>
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      <pubDate>Tue, 04 Aug 2026 00:00:00 GMT</pubDate>
      <category>Product &amp; Platforms</category>
      <description>Spreadsheets are underrated. They are also the most common reason growing organizations hit an operational ceiling. Here is how to tell which situation you are in.</description>
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      <title>How to Turn a Service Into a Recurring-Revenue Product</title>
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      <pubDate>Tue, 21 Jul 2026 00:00:00 GMT</pubDate>
      <category>Product &amp; Platforms</category>
      <description>Every service business eventually notices it is doing the same thing repeatedly for different clients. That noticing is the start of a product — and the start of a sequencing problem.</description>
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      <title>Build vs. Buy: Choosing the Right System for Your Organization</title>
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      <pubDate>Tue, 07 Jul 2026 00:00:00 GMT</pubDate>
      <category>Business Systems</category>
      <description>Build versus buy is usually argued as a budget question. It is really a question about which parts of your operation are supposed to be distinctive.</description>
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      <title>Why Nonprofits Should Own Their Volunteer Data</title>
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      <pubDate>Tue, 23 Jun 2026 00:00:00 GMT</pubDate>
      <category>Nonprofit Operations</category>
      <description>Most nonprofits do not have a volunteer database. They have five of them, and none of them talk to each other. That is a retention problem before it is a technology problem.</description>
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      <title>What Makes an Internal Portal People Actually Use</title>
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      <pubDate>Tue, 09 Jun 2026 00:00:00 GMT</pubDate>
      <category>Business Systems</category>
      <description>Internal portals rarely fail because a feature is missing. They fail because using them is slower than the workaround they were meant to replace.</description>
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      <title>The Hidden Cost of Disconnected Business Tools</title>
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      <pubDate>Tue, 26 May 2026 00:00:00 GMT</pubDate>
      <category>Business Systems</category>
      <description>Nobody decides to run twelve disconnected tools. It happens one reasonable purchase at a time, and the cost shows up in the seams between them.</description>
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      <title>How to Launch a Niche Platform Without Building Everything at Once</title>
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      <pubDate>Tue, 12 May 2026 00:00:00 GMT</pubDate>
      <category>Product &amp; Platforms</category>
      <description>The hardest problem in a niche platform is not the feature list. It is that the first version is a room with nobody in it.</description>
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      <title>A Website Should Be More Than a Brochure</title>
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      <pubDate>Tue, 28 Apr 2026 00:00:00 GMT</pubDate>
      <category>Growth &amp; Marketing</category>
      <description>Most organizational websites describe the organization and then stop. The useful ones do a job: intake, qualification, scheduling, self-service, or answering the questions that otherwise arrive by phone.</description>
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